I am pleasantly surprised at the quality of this item. Like most metal item of this sort it takes a beating from the shipping company. I expected to have crushed and dented parts to cope with but there was no problem of the sort. All the parts were included as well as a few extra screws that went to nothing. The packaging was robust so everything arrived safely nestled in a pretty beat up outer box. The instructions are very basic but if you study them closely the thing is pretty easy to assemble. Assembly is very tedious with the cheap tool provided. I fortunately had a Torx driver that allowed me to have a less frustrating experience. Gloves are provided but I did not use them. None of the pieces were that sharp to me. Anyway it all assembled into a very utilitarian-looking looking cart. More of an appliance instead of furniture. It does suit my need to support my large and heavy pizza oven. I like the wheels which seem to be very heavy duty. In summary, in my experience, this is a good product at a reasonable price.